SPC Press is pleased to offer, as a free download, the internationally acclaimed self-study course 12 Days to Deming.
Written by our colleague and friend, Dr. Henry Neave, this class is without a doubt the best self-study curriculum available today on the thoughts and teachings of Dr. W. Edwards Deming.
Those who might be interested in this course should read the Preface and Welcome in the file “A. PLEASE START HERE” to discover why Dr. Neave refers to this as an active-learning course.
Endorsements:
“Finally—a sorely-needed authoritative, definitive, robust summary of W. Edwards Deming's philosophy that will stand the test of time.” Davis Balestracci, USA.
“I found the whole course compelling. I heartily recommend it.” Mitch Beedie, UK.
“This course builds knowledge and understanding.” Dr. Jackie Graham, Australia.
“Throw yourself into 12 Days to Deming and be ready to be transformed!” Eric Lawson, USA.
“An efficient route to deeper understanding and useful knowledge.” Charles Tortise, New Zealand.
“I consider this a real gift. Well done.” Al Viswanathan, USA.
You will finish immeasurably wiser.” Stuart Swalwell, UK.
The Deming Dimension is the prescribed text to accompany 12 Days to Deming. You can get your copy directly from SPC Press by calling us at 865-584-5005 or writing us at spcservice@spcpress.com.
Ordering Information
Items may be ordered by calling us at 865-584-5005.
Our office hours are 9 to 4, U.S. Eastern Time, Monday through Friday.
We accept Visa, MasterCard, American Express, and Discover. Please have credit card or purchase order number ready when you call. Credit card required for international orders and resellers.
Unless other arrangements have been made, we ship via UPS ground for domestic orders and UPS Express for international orders.
Some of these items will be drop shipped.
International customers should e-mail us requesting a pro forma invoice that will include shipping costs. Otherwise shipping costs will be added to your credit card without notification.
Most orders are shipped within 48 hours. Contact our office for further information.